Let's get started. From the pulldown menu below, select the type of problem you are having.

• Are batteries included with the MixAmp 5.8™? Can I play without them if they die? How long does the Rechargeable Battery Pack last? details
• What are the two USB ports on the MixAmp 5.8™ Tx for? details
• How many Rx Units can one MixAmp 5.8™ Tx support? details
• Can I use the MixAmp 5.8™ on a PC? details
• Why are there two Optical Connectors on the MixAmp 5.8™ Tx? details
• If I don't have an optical output, can I still use the MixAmp 5.8™? details
• Does the MixAmp 5.8™ daisy-chain like the original MixAmp™? details
• Can I use the MixAmp 5.8™ in a LAN setting? details
• What is the transmission range of the MixAmp™ 5.8 Tx? details
• What's so great about 5.8GHz wireless technology? details
• How is the MixAmp™ 5.8 different from the original Astro MixAmp™? details
• Xbox Live - Gun Firing / Twitching details
• Power Button Flashing on my MixAMp details
• MixAmp Compatibility With Multi-Channel Headsets details
• MixAmp Charging Issues details
• Low Sound Volume/Quality details
• PS3 - Static and/or Crackle Issues details
• Xbox - Static and/or Crackle Issues details
• I am hearing a hum/buzz noise in my headset details
• One Channel Audio details
• HDMI Compatability details
• PS3 - No Outgoing Voice using A40 MixAmp details
• PS3 - No Outgoing Voice using USB MixAmp details
• Xbox - No incoming voice communication details
• Xbox – No Outgoing Game Voice details
• My A30 Headset has no sound, why is that? details
• My microphone does not opperate properly, why is that? details
• My microphone does not opperate properly, why is that? details
• My A40 Headset has no sound, why is that? details
• If voice communication cannot be heard when two or more MixAmps are Daisy-chained, and/or there is interference and noise, what should I do? details
• Voice communication cannot be heard from Xbox Live, why is this? details
• Game Sound on my MixAmp is very low, why is this? details
• My MixAmp turns on then off again, what can I do? details
• I hear a popping sound coming from my MixAmp. What is it? details
• Why am I getting a screeching sound? details
• Balance Control does not mix between game and voice. What's wrong? details
• How do I connect multiple MixAmps together for LAN or Tournament Play for PC? details
• How do I connect the MixAmp to my PC? details
• How do I connect multiple MixAmps together for LAN or Tournament Play for console? details
• What if I just don't like it? Do you offer a money-back guarantee? details
• I just placed an order online, when will I receive my order? details
• How do I connect my MixAmp to my Playstation 3 using my television as your A/V Hub? details
• How do I connect my MixAmp to my Xbox using a television as your A/V Hub? details
• What is included with the MixAmp? details
• MixAmp Controls, what do they do? details
• What is Dolby® Surround Sound Technology? details
• What is the Astro Gaming MixAmp? details
• What is the A30 Headset? details
• How do I setup my A40 Headset with standard audio sources? details
• How do I setup my A40 Headset with a PC? details
• How do I setup my A40 Headset with the Astro MixAmp? details
• How do I attach the Quick Disconnect Cable to my A40 Headset? details
• What is the A40 Quick Disconnect Cable? details
• What is the A40 Headset? details
• How do I setup my A30 Headset with a mobile phone? details
• How do I setup my A30 Headset with standard audio sources? details
• How do I setup my A30 Headset with a PC? details
• How do I setup my A30 Headset with the Astro MixAmp? details
• How do I attach the Quick Disconnect Cable to my A30 Headset? details
• What is the A30 Quick Disconnect Cable? details
• Can I purchase an extended warranty? details
• How do I register my product for future warranty service? details
• What is your warranty policy? details
• Our company would love to partner with ASTRO and have our [awesome gaming-related intellectual property] created. We have a big bag of money just sitting here. Who should we contact? details
• How do I get sponsored by you guys? details
• Why does Astro Gaming need to verify my shipping address? details
• Do you ship to PO Boxes or Military APO/FPO addresses? details
• How do I sign up for Google Checkout? details
• What is Google Checkout? details
• When are funds transferred out of my PayPal account for my order? details
• How do I use a Paypal payment option? details
• How do I sign up for PayPal? details
• What is PayPal? details
• Do you accept Money Orders or Cashier Checks? details
• Is it save to use my debit card online? details
• Is it safe to use my credit card on your website? details
• What payment options do you offer? details
• How long does it take for me to get a refund? details
• I am planning on purchasing something for a holiday gift, how does this impact my return policy? details
• Orders with different Shipping and Billing Address details
• Why does it cost extra to ship to Canada? details
• How much will it cost to ship to...? (now shipping INTERNATIONAL orders!) details
• What does the "LE" Limited Edition refer to? details
• How soon after I submit my order does it ship? details